Shipping Policy & Office Information

Shipping policy

SHIPPING POLICY

All goods within the B2B site are located either in the UK or France.

Each product in the site has a flag denoting the physical location of the stock.

For goods shipped from the UK, orders taken and forwarded to the warehouse are usually dispatched for delivery by 1st Class Post or UPS. Delivery lead times can between 3 – 5 days. Although, during busier times this can be between 5 – 7 business days.

For goods shipped from France, delivery time can be between 3-8 weeks from receipt of order.

 

We will always try to dispatch orders received by 12 noon UK time (Mon-Thurs) that day. However, Delivery lead times can be between 3 – 5 days. Although, during busier times this can be between 5 – 7 business days. For goods shipped from the UK, orders taken and forwarded to the warehouse are usually dispatched for delivery by 1st Class Post or UPS. 

Next Day Delivery UK mainland – £12.00 (cut off for next day service is 12pm, orders after this can’t be guaranteed).

Standard UK mainland Flat Rate Shipping 1st Class Post – £4.49 (excluding the Channel Islands)

Free UK Shipping orders over £75.00 (excluding the Channel Islands)

Scottish & Channel Islands Shipping

We will always try to dispatch orders received by 12 noon UK time (Mon-Thurs) that day. However, Delivery lead times can be between 3 – 5 days. Although, during busier times this can be between 5 – 7 business days. For goods shipped from the UK, orders taken and forwarded to the warehouse are usually dispatched for delivery by 1st Class Post or UPS.

Standard Flat Rate Shipping to ECC countries 3-6 days: £15.59
Free shipping on orders over £199.99

VAT charged on all orders.

Weekend & Holiday Closures:

Our office and warehouse are closed on weekends from Friday 1pm until Monday 9am.

We are closed over all national holidays and UK bank holidays.

Office Opening Hours

Mon-Thurs: 09:00 – 17:00
Fri: 09:00 – 13:00

 

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